MantisBT - VCMI
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IDProjectCategoryView StatusDate SubmittedLast Update
0002230VCMILauncherpublic2015-08-16 20:072016-11-11 08:26
ReporterDrake 
Assigned ToAVS 
PriorityurgentSeveritycrashReproducibilityalways
StatusclosedResolutionno change required 
PlatformWindowsOSWindows 10 HomeOS Versionbuild 10240
Product Version0.98c 
Target VersionFixed in Version0.98d 
Summary0002230: VCMI (0.98c) client crashes when executed
DescriptionEach time I try to run VCMI from the launcher or client executable it crashes with this error--
Disaster happened.
Reason: 0xe06d7363 - UNKNOWN EXCEPTION at 0023:75,2D3,E28
Thread ID: 5600 [5600]
Crash info will be put in VCMI_client.exe_crashinfo.dmp
Steps To ReproduceRun the VCMI client from executable or launcher.
Additional InformationI installed VCMI with a clean installation of Heroes 3 Complete and removed the old VCMI folder in C:\Users\user\Documents\My Games\vcmi.
TagsNo tags attached.
Relationships
Attached Filestxt VCMI_Client_log.txt (25,216) 2015-08-16 20:07
https://bugs.vcmi.eu/file_download.php?file_id=2282&type=bug
txt VCMI_Launcher_log.txt (4,338) 2015-08-16 20:08
https://bugs.vcmi.eu/file_download.php?file_id=2283&type=bug
zip VCMI_client.exe_crashinfo.dmp.zip (342,168) 2015-08-16 20:10
https://bugs.vcmi.eu/file_download.php?file_id=2284&type=bug
Issue History
Date ModifiedUsernameFieldChange
2015-08-16 20:07DrakeNew Issue
2015-08-16 20:07DrakeStatusnew => assigned
2015-08-16 20:07DrakeAssigned To => Ivan
2015-08-16 20:07DrakeFile Added: VCMI_Client_log.txt
2015-08-16 20:08DrakeFile Added: VCMI_Launcher_log.txt
2015-08-16 20:10DrakeFile Added: VCMI_client.exe_crashinfo.dmp.zip
2015-08-17 04:45WarmongerNote Added: 0005776
2015-08-17 15:11DrakeNote Added: 0005778
2015-08-19 00:34DrakeNote Added: 0005779
2015-08-19 00:37DrakeNote Added: 0005780
2015-08-19 04:55WarmongerNote Added: 0005781
2015-08-20 01:39DrakeNote Added: 0005782
2015-08-22 11:27AVSNote Added: 0005783
2015-08-22 14:15DrakeNote Added: 0005784
2015-08-22 14:18AVSNote Added: 0005785
2015-08-22 14:18AVSStatusassigned => resolved
2015-08-22 14:18AVSFixed in Version => 0.98d
2015-08-22 14:18AVSResolutionopen => no change required
2015-08-22 14:18AVSAssigned ToIvan => AVS
2015-08-22 14:37DrakeNote Added: 0005788
2016-11-11 08:26SXXStatusresolved => closed

Notes
(0005776)
Warmonger   
2015-08-17 04:45   
Together with 0002231 it suggests incorrect install or OS error. Did it work at Windows 10 before?
(0005778)
Drake   
2015-08-17 15:11   
0.98b and older actually played before, but now it won't and it gives me this error. Error 0002231 has been there ever since I updated from 0.97x to 0.98x. It's all the same on Windows 10. I'll try it on another computer and see if anything is different.
(0005779)
Drake   
2015-08-19 00:34   
Unfortunately, I get the same issue on other Windows 10 computers. I'm not sure why it is. I just assumed because Heroes 3 Era and HotA works perfectly on it that VCMI would too. However, error 0002231 has been like this on every computer I've had with VCMI (Windows 7 and up). The last thing that the VCMI command window said before the disaster happened was that it found 4 render drivers. Perhaps it has something to do with Windows 10 graphics?
(0005780)
Drake   
2015-08-19 00:37   
Is it safe to install every mod that the VCMI launcher has? I leave out the different language ones. But on all of my VCMI installations, I always have every mod installed and updated. I was told by someone that the mods were all compatible together, so I assumed it was safe.
(0005781)
Warmonger   
2015-08-19 04:55   
Yes it is, that's why the mods are in our Launcher. In general mods can't cause any system problems as they are ony data files - no executables or libraries.
(0005782)
Drake   
2015-08-20 01:39   
Oh. Well, I believe tis problem might have something to do with graphics. Does VCMI require a certain version of OpenGL to run? Ever since the update from Windows 7 to Windows 10, my graphics card driver only has OpenGL 1.1, where it used to 2.1.
(0005783)
AVS   
2015-08-22 11:27   
try direct3d backend

In ... \Documents\My Games\vcmi\config\settings.json add "driver": "direct3d" in "video" section.
(0005784)
Drake   
2015-08-22 14:15   
That's it AVS! It opens perfectly now. I just knew it had something to do with the graphics. Some other Windows 10 users are likely to have this problem if their video card isn't supported like mine lol. Just wish I could get my other games to run on Direct3D Backend like this :P
(0005785)
AVS   
2015-08-22 14:18   
Video driver problem, not a VCMI bug. Also fixable by changing backend to Direct3d.
(0005788)
Drake   
2015-08-22 14:37   
True, I'm sorry about the trouble. I really appreciate your help on this.
lol I'm not sure if Baldur's Gate: Enhanced Edition will work with another backend, but I'll post on the Beamdog forums about how that might be done :) Thanks again AVS and Warmonger